Privacy Policy

Introduction

ConsultCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our consultation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book a consultation
• Contact us through our contact form
• Subscribe to our newsletter
• Interact with our website

This information may include:

• Name
• Email address
• Phone number
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Access times
• Pages viewed
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our consultation services
• Process and manage your consultation requests
• Communicate with you about appointments and services
• Send you information about our services (with your consent)
• Respond to your inquiries and provide customer support
• Improve our website and services
• Analyze usage patterns and trends
• Comply with legal obligations

Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the information concerned and the context in which we collect it:

• You have given us consent to do so
• Processing is necessary for the performance of a contract with you
• Processing is in our legitimate interests and not overridden by your rights
• Processing is necessary to comply with the law

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• With service providers who assist us in operating our website and providing services
• When required by law or to respond to legal processes
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or sale

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information, please see our Cookie Policy.

Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

• The right to access, update, or delete your personal information
• The right to rectification if your information is inaccurate or incomplete
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information below.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

ConsultCare
27 Horská Street
Košice 040 11, Slovakia
Phone: +421 55 612 47 83
Email: [email protected]